Legal
Knoledgr Privacy Notice
This privacy notice explains how Knoledgr handles personal data across the product, website, support channels, enterprise workflows, and AI-assisted features.
Scope and roles
- Applies to Knoledgr's website, application, documentation, APIs, support channels, feedback and partner forms, and enterprise integrations.
- Knoledgr generally acts as processor or service provider for customer workspace content and as controller for account, billing, security, and commercial relationship data.
Data categories and sources
- May process account and profile data, workspace content, logs, support records, billing metadata, integration metadata, and AI interaction data.
- Data may come directly from users and customers, from administrators, from connected integrations, and from service providers supporting the platform.
Use, disclosures, and transfers
- Knoledgr uses personal data to provide the service, secure the platform, support users, operate AI features, and meet legal obligations.
- Disclosures may include subprocessors for infrastructure, communications, billing, monitoring, and AI or model providers where features require provider-side processing.
- Where cross-border transfers require safeguards, Knoledgr may offer contractual protections such as a DPA and Standard Contractual Clauses.
Retention, security, and rights
- Retention depends on customer instructions, contract terms, legal duties, backups, and security logging needs.
- Security controls may include encryption in transit, role-based access, logging, least privilege, and incident response safeguards.
- Individuals may have rights such as access, correction, deletion, portability, restriction, objection, withdrawal of consent, and certain state-law opt-out rights depending on context.